Here is the link to the Otago University report. It is of course New Zealand focused, however it has some useful comparative law insights. The overall observations will no doubt have some resonance in other jurisdications. The report contains a lot of statistics that make up its 200+ pages, however the first 20 pages will be of interest to ADR practitioners.
http://www.otago.ac.nz/law/lic/NZLF%20Case%20progression%20times%20report.pdf
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